FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that the product photos on our website accurately reflect what you’ll receive. All images are taken in-house of the actual products we carry. However, natural variations in colour, texture, or packaging may occur depending on the batch.
Your sales receipt will be automatically emailed to you after your order is placed. You can also view it at any time by logging into your account and checking your order history.
Due to the nature of our products, we generally do not accept returns. However, if there’s an issue with your order such as damage, incorrect items, or missing products please contact our support team within 48 hours of delivery. We'll do our best to make it right.
Yes, we regularly restock popular products. If something you’re looking for is marked “out of stock,” check back soon or contact us for an estimated restock date. You can also sign up for back-in-stock notifications on the product page if available.
We currently ship across all provinces in Canada. Shipping is discreet, tracked, and handled with care. At this time, we do not offer international shipping outside of Canada.